Frequently asked questions

From dacobi.store we deliver to Germany, Austria, France, Greece, Italy, Belgium, the Netherlands, Spain, Portugal, Estonia, Denmark and Sweden. DACOBI also runs dedicated stores in other European countries, and our products are available in 13 countries across Europe.

Yes, but only before the parcel leaves our warehouse. Write to us as soon as you can at info@dacobi.store with your order number. Once the parcel is on its way to you, we can no longer stop it or change it.

First check the tracking link you received by email when the parcel was dispatched. If the parcel is not moving, write to us at info@dacobi.store with your order number and we will sort it out with the courier.

Every DACOBI knife comes with a 10-year commercial guarantee against manufacturing, material and workmanship defects, running from the day you receive your order. All other products carry a 2-year guarantee. You will find the full terms on the 10-Year Guarantee page.

You have 30 calendar days from receiving the parcel to return any unused product in undamaged packaging, which is more than the legal minimum of 14 days. You fill in the return form and send the product back by courier.

No, these are two separate rights and you have both: 30 days to return an unused product from the day you receive it, and 10 years of warranty against manufacturing defects on the knife. The return is for when you changed your mind, the warranty is for when a fault appears on the product.

You cover the cost of return shipping, and the parcel has to be sent by courier. We do not accept parcels sent cash on delivery. The only exception is a warranty claim, where DACOBI covers the shipping cost.

We refund you within 14 days at the latest, counted from the moment the returned parcel reaches us and is inspected, to the payment method used for the order. If you paid cash on delivery, the refund is made by bank transfer.

Engraved and personalised products cannot be returned or exchanged, because they are made to your own specification. A knife without engraving can be returned within 30 days, unused and in undamaged packaging, and you can order the model you want. The ten-year warranty covers engraved knives exactly as it covers the rest.

You can pay by card (Visa, Mastercard, Maestro, American Express), with Google Pay, Apple Pay, Shop Pay or PayPal. Cash on delivery is available for deliveries to Greece only. One exception applies everywhere: orders with engraving are paid by card.

No. Orders with engraving are paid by card, cash on delivery is not available for personalised products. In Greece, where cash on delivery is offered, it still cannot be used for engraved orders.

Yes. If you sign up for the DACOBI newsletter directly on the site, you get a discount code for your first order by email. And if you take the one-minute quiz and leave your email address, you get a knife recommendation made for you plus a discount code.

Engraving costs 9.99 EUR per knife, whatever the model, and any knife in the DACOBI range can be personalised. We engrave a name, initials, a date or a short dedication, with a laser, in our own workshop. The engraving is permanent.

The engraving goes on the blade, under the DACOBI logo, and if space is tight, on the other side of the blade. We engrave everything in our own workshop, so we keep full control over the placement and the final result.

No, we engrave text only: names, initials, dates, dedications, short quotes or your company name. Logos, images and emoji cannot be engraved. For larger corporate orders we can engrave a logo as well, write to us at info@dacobi.store.

On the product page you tick the engraving personalisation option and type the text you want, up to 30 characters. The 9.99 EUR service is added to the basket automatically along with the knife.

No, we only engrave DACOBI knives. With someone else’s knife we do not know the composition of the steel and we risk damaging it, and that is a risk we do not take on.

Yes. For larger corporate orders we can engrave a logo, not only the company name; on ordinary orders we engrave text only. Write to us at info@dacobi.store with the number of pieces and what you want engraved, and we will prepare a quote.

Yes, every professional knife comes in a premium black box, ready to be given as a gift. Adventure knives also come in a box, black or brown depending on the model.

Start with a chef knife or a utility knife. They are the most versatile and cover almost everything you cut in the kitchen day to day. If you want a recommendation made for you, take the one-minute quiz.

For breaking down meat reach for a butcher knife, for cuts with bone a bone cleaver, and for the table steak knives. For the exact recommendation for your needs, take the one-minute quiz.

For vegetables the specialist is the Nakiri, the versatile alternatives are the Santoku and the chef knife, and for peeling you want a peeling knife.

For filleting you have fillet knives with a flexible blade, and for sushi there are dedicated knives, the yanagiba and the deba.

Choose a bread knife. The serrated edge passes through the crisp crust without crushing the crumb.

Of course. Take the one-minute quiz and you will get a recommendation made for you, or write to us at info@dacobi.store and we will find the right knife together.

Yes, every DACOBI knife reaches you sharpened to a surgical edge, ready to use from the first day.

Best on a sharpening stone, which holds the right angle and gets the most out of the steel. Never use pull-through sharpeners with wheels, they tear the edge.

No, never. The dishwasher destroys the edge and the blade, and faults it causes are not covered by the 10-year warranty. Wash the knife by hand and dry it straight away, a good knife asks no more of you.

Knives with a blade in steel with a higher carbon content can, if they are not cared for properly. A patina may form on them, the natural protective layer of carbon steel, which shields the blade from further oxidation and gives it a hardened look. You will recognise it by its characteristic colours: first golden yellow, then deep blue, then violet and finally grey, which darkens over time. If you notice red rust spots, remove them.

The care instructions come in the box with every knife, and on each product page you will find the advice for that particular steel. The complete guide is always online, on the DACOBI blog, and following it also keeps your 10-year warranty valid.

DACOBI is a Romanian company founded in 2021 by Cosmin, who loves cooking, and Daniel, who loves the mountains. That is where the two ranges come from: professional kitchen knives and adventure knives. We design and test every model ourselves, and so far more than 40,000 customers in 13 countries have chosen us. More on the About us page.

Yes. DACOBI has more than 40,000 customers in 13 countries and a rating of 4.85 out of 5 from more than 3,500 verified reviews. Every knife comes with a 10-year warranty, and products can be returned within 30 days of delivery.

No, DACOBI has no physical stores, we sell online only, with delivery by the courier serving your country. Shipping is free from 80 EUR, or 598 DKK in Denmark and 925 SEK in Sweden.

Write to us any time at info@dacobi.store. You can also send us a message directly from the Contact page.

Ordinary shop knives are mass produced. We design and test DACOBI knives ourselves, from steels chosen for each range (German, San Mai and Damascus for the kitchen, D2 for the outdoors), and they come with a 10-year warranty. On top of that you can have a name or a message engraved on the blade for 9.99 EUR, which a knife off the shelf does not offer.